The Media As A Valuable Outlet For Free Expression

The social media as a valuable outlet for free expression Introduction The communications and media landscape is experiencing a profound and fast transformation. There is a possibility of describing the evolution and development of new technologies as enterprising and open. The internet comprises of the considered technological developments, which is the latest outlet that a considerable number of people in the world can access and use to communicate (Maras 3). Just as other technologies before it, the internet has the power to transform the manner in which people realize the freedom to express themselves. Any person that can access the internet can create, share or edit their individual information or other people’s content. The flare-up of digital communication, especially through the social media allows citizens to participate in public debates on a level unparalleled historically. The right to free expression rests upon public communication platforms, which is essential for the realization of the desired effects. Increasingly, the social media is playing its role as a platform through which individuals can express their wide range views to a considerable number of people. Through the social media, users can create and shape information. For this reason, the social media is becoming a viral actor by encouraging people to center their attention to particular issues. Additionally, the social media strikes a partisan position without regards for the traditional journalisticShow MoreRelatedEssay about Censorship1703 Words   |  7 Pagesare to blame. Not being one in the habit of pointing fingers and making absurd accusations, I will explain the free will of man and his inalienable rights to free speech. To censor television and motion pictures because of one factions set of morals is earily similar to book burning. 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Adolescents Today Face A Widespread Chronic Health Problem...

Adolescents today face a widespread chronic health problem: sleep deprivation. Research shows that getting enough sleep is a biological necessity. Sleep is essential for a person’s health and wellbeing, according to the National Sleep Foundation (NSF). Teens are among those least likely to get enough sleep; while they need on average 9 1/4 hours of sleep per night for optimal performance and health and brain development, teens average fewer than 7 hours per school night, and most report feeling tired during the day (Nationwide Childrens, 2003). The root of the problem is early school start times. The consequences of sleep deprivation during the teenage years are particularly serious. Teens spend a great portion of each day in school when it starts early; resulting in a lack of sleep. Ultimately, sleep deprivation affects a student’s academic performance. When students lose sleep, they disrupt their sleep cycles and their bodies respond by decreasing their ability to concentrate and complete complex tasks. A prolonged period of cumulative sleep deprivation will affect their physical and mental well-being and consequently their capacity to learn. Starting school before the sun rises not only results in lack of sleep but it’s also out of sync with the biological clocks of young people (Sleep Medicine, 2007). Young people who do not get enough sleep night after night carry a significant risk for drowsy driving in the morning. According to a National Sleep Foundation Study,Show MoreRelatedChildhood Obesity : The Adolescent Essay3626 Words   |  15 PagesChildhood Obesity: The Adolescent The Finale Paper Presented to: GEN499: General Education Capstone Instructor: Robert Bass Ashford University By: Ranita Wallace March 27, 2015 Childhood Obesity: The Adolescent Obesity is a growing health problem. Obesity is when individuals are overweight, it causes health problems and is a threat to their lives. Usually obesity is a result from over eating and lack of exercise. Obesity is the cause of many health problems such as diabetes, depressionRead MoreOcd - Symptoms, Causes, Treatment131367 Words   |  526 PagesThe Nature of OCD This page intentionally left blank A Diagnostic Enigma THE NATURE OF OCD CHAPTER 1 Obsessive–Compulsive Disorder A Diagnostic Enigma Mike, a 35-year-old married engineer, has not worked for many years because of chronic and debilitating obsessions and compulsions. For the last 9 years he has been tormented almost continuously by a variety of unwanted and upsetting intrusive violent thoughts or images such as â€Å"I’ll stab someone,† â€Å"I might accidentally contaminateRead More_x000C_Introduction to Statistics and Data Analysis355457 Words   |  1422 PagesContext and Real Data Statistics is not about numbers; it is about data—numbers in context. It is the context that makes a problem meaningful and something worth considering. For example, exercises that ask students to compute the mean of 10 numbers or to construct a dotplot or boxplot of 20 numbers without context are arithmetic and graphing exercises. They become statistics problems only when a context gives them meaning and allows for interpretation. While this makes for a text that may appear â€Å"wordy†Read MoreIgbo Dictionary129408 Words   |  518 PagesCrowthers Vocabulary of the Ibo language (1882), to which Schà ¶n added Part II: English-Ibo in 1883. Hair (1967:86) gives the following account of the origin of Crowthers dictionary: He came to the conclusion that translation work was held back by the problem of dialects, and that more must be learnt before a firm policy could be evolved. To this end, in the late 1870s he ordered the missionaries at Onitsha to begin work on a comparative dictionary of Igbo dialects. This ambitious enterprise was not carriedRead MoreOrganisational Theory230255 Words   |  922 Pageswill give a good idea of the breadth and complexity of this important subject, and this is precisely what McAuley, Duberley and Johnson have provided. They have done some sterling service in bringing together the very diverse strands of work that today qualify as constituting the subject of organisational theory. Whilst their writing is accessible and engaging, their approach is scholarly and serious. It is so easy for students (and indeed others who should know better) to trivialize this very problematic

Greasy Lake Essay Example For Students

Greasy Lake Essay #9;T. Coraghessan Boyles ;quot;Greasy Lake;quot; and ;quot;Big Game;quot; are similarly structured but completely different short stories that explain the transitions of people from fake slaves of their image to genuine and realized individuals. If not portrayed in the stories, the development in the characters certainly escapes into the readers imagination and almost magically makes them the learned. The plot of the two stories is one of the strongest lines connecting them together by way of foundation, but at the same time it establishes completely different story lines that follow the same beat. #9;Boyles evolution from ;quot;Greasy Lake;quot; to ;quot;Big Game;quot; has also provided for a progression in his style. Evident from the two stories is the contrasted amounts of detail and abstract detail. In some sense, Boyle has mellowed over the two stories by leaving out many of the twists and turns of ;quot;Greasy Lake;quot; in ;quot;Big Game,;quot; but in the same sense has become more exciting with more violence and action. The plots in the two stories are similar in structure and pattern of action. They both include violence and regretful lessons learned the hard way, and seam to involve similar events and characters. A definite change in Boyles plot over the course of the two stories however, is the loss in significance and importance of the plot and the take over by setting and character instead. #9;A well-defined thread connecting the two stories are the plot similarities. In both stories, the characters attempt to be what they are not. The plot revolves around this central theme and shows them doing things they arent fit to do. Whether it is shooting a lion or fighting a tough guy, the series of characters do several things in the course of the plot that define their respective stories. Also similar is the type of people the stories focus on. In both, the characters were upper-middle-class people whom the plots revert to their natural selves. Finally, in both stories the action is focused on events that are away from civilization and are out of the ordinary. The developments arent easily intervened and are also events that arent done everyday. ;#9;On the same thread is a pattern of difference as well between ;quot;Greasy Lake;quot; and ;quot;Big Game.;quot; The plot of the former indicates Boyles earlier style with more events and less detail whereas quot;Big Gamequot; portrays less events with dramatically more detail. The plots as a result, essentially are either twisty and turned or dwell on certain ideas for long periods of time. Also different in the plots are the types of people the events of the story occur to. In quot;Greasy Lakequot; a bunch of college students are out having a good time whereas in quot;Big Gamequot; middle-aged vacationers are trying to uncover their roots. Perhaps the most important of the differences, however, is the near-death in quot;Greasy Lakequot; and the actual death occurring in quot;Big Game.quot; Although death is present in the quot;Greasy Lake,quot; quot;Big Gamequot; actually shows it happening and goes as far as to have it happen to the main characters of the story. #9;Boyles maturation of style has given up the changing and dynamic plot of his past with a more detailed account of less events. The plots in his story have changed, but they still revolve around lessons learned the extremely harshest and toughest ways.

Case Study †Starbucks - Business Improvement Portfolio

Question: Describe about business improvement portfolio - a case of starbucks? Answer: Introduction Starbucks Coffee is the leading American beverage supplier originally based in Seattle, USA. It is ranked as the largest coffee supplier specializing in supplying fine quality coffee in an economically sustainable environment. Starbucks dominates the industry with a market share of around 36.7% followed by Dunkin Brands Inc with around 24.6% market share and 38.7% occupied by other brands together like Costa Coffee, Tim Hortons and McDonalds. According to Biviji (2010) a particular organization adopts business improvement initiatives in order to increase the productivity in a cost effective manner. According to the British Quality Foundation, the most effective approaches that the organizations adopt are Lean six- sigma, business process reengineering and Benchmarking. From 2001 to 2008, Starbucks experienced a slowdown in the sales rate, a decline in the customer loyalty levels and customer footfalls and problems related to overstocking of products. To improve the conditions, to manage inventory costs and to devise customer-focused strategies, Starbucks decided to adopt lean six-sigma model within their working procedure. The management at Starbucks focused on the fact that use of lean six-sigma will effectively help Starbucks to create a customer service consistency and help increasing the brand value of the products (Kalnins and Stroock, 2011). Theory analysis According to Caudwell (2011) Lean six-sigma is a collaborative model used by the organizations to improve performance by removal of unnecessary human wastes, reduce unnecessary time limits and control the resources flow. Augusto Cauchick Miguel and Marcos Andrietta (2010) suggested that adoption of lean technologies enables the organization in creation of high quality, defect free, and value added and cost effective products. Lean techniques are generally used by the automotive industries like Toyota for production of 100% error free products. The concept of Sis Sigma was developed by Motorola in 1986 to structure a highly disciplined program that will effectively deliver a perfect product. The six-sigma process is based on the following principles Continuous focus on the critical and quality requirements of Customers and stakeholders Understanding of the process requirements that will be able to deliver critical and quality requirements to the customers Extensive use of facts and statistical data to understand the problems Developing a flexible and detailed process Focus on continuous improvement of the process in a systematic way Figure1: Lean Six-sigma Process (Source: Zhang, 2011, pp105) The method is adopted by around 600 organizations all around the world. Brati (2011) suggested that following are the major benefits that provoke the organizations to adopt lean six- sigma. Reduction of defects: The use of lean six-sigma approach has helped the organizations to produce defect free products. For instance, Motorola in its six-sigma initiative have successfully reduced production defects by over 300 fold that has helped the company to save up to $11 billion as manufacturing costs (Clarkson and Eckert, 2005). Reduction of process time: Lean six-sigma aims to manage the time wastage in the production process for successfully reducing the lead-time. For instance, LG electronics a UK based company used lean six-sigma process in effectively reducing the lead-time from initial 56 days to 41 days. Further, the company improved the inventory control process by reducing inbound led time from 8 to 5 days. This helped LG to save interest charges and freights charges (Antony, 2007). Effective employee development: The process involves the employees in the improvement process that makes the employees responsible and accountable thereby building a sense of trust and transparency within the organization. With the help of six-sigma approach the project managers at Microsoft were able to attain six-sigma green belt certification which stated that the mangers at Microsoft were ready to face any challenging situation (Adebanjo, and Mann, 2008). Reduction in costs: Hu and Tian (2011) opined that reduction of lead time and reduction of waste in respect of human labor and production materials contributes to the cost savings of the organizations. The following table shows the annual savings that different companies have been able to make by using lean six-sigma. Name of the company Annual savings (approximate figures) General electric $ 2 billion JP Morgan Chase $ 1.5 billion Honeywell $ 650 million Texas Instruments $ 590 million Johnson and Johnson $ 500 million Improvement in customer value: The use of lean six-sigma by the automotive industries have helped the companies like Toyota, General Motors etc to successfully produce vehicles in accordance to the critical requirements of the customers, reduction of manufacturing defects at each stage of production and improving the safety factors within the finished vehicles (Krajewski, Ritzman and Malhotra, 2010). However apart from the following benefits, the process also encounters certain controversies that may contribute to the negative aspects of the process. Difficulty in implementation: Chua and Banerjee (2013) suggested that the mere concept of application of six-sigma in controlling all departments within an organization is a complex process hence large organizations like Tesco find it difficult to effectively manage all the divisions with the help of six-sigma strategies. Home Depot, a retail company, noticed negative atmosphere affecting the employee morale and customer sentiment due to stringent application of six-sigma in all departments. Although the implementation made the company profitable, however the company noticed reduction in the stock price (Basu, 2004). Financial constraint: The organization implementing six-sigma requires employees who are effectively trained from certified six sigma institutes. Hence, small or medium sized organizations are incapable of implementing six -sigma due to high employee cost. Not suitable for all companies: The application of lean six-sigma should be made based on the type of industry in which the company is operating. A drastic failure was noticed in 3M after the introduction of lean six-sigma (Dahm, 2011). Before the introduction of the process, the employees at 3M were given the opportunity to use 15% of the total working hour as personal research hours. This strategy was adopted to allow generation of innovative ideas among the employees that contributed in the productivity of the company. However, the introduction of rigid total quality management process created a stiff situation that restricted the growth of creative ideas within the organization (Vemic- Djurkovic and Maric, 2010). Case application Initial investments of Starbucks concerned investment in store infrastructure and launching of new products. According to Forbes analysis these investments and fast shop openings contributed to the superficial growth of Starbucks. The company however did not pay attention to the customer initiatives and maintenance of inventory and operating costs. Following are the major issues that the management at Starbucks required to solve in order to gain back the loyalty and save costs (Lagrosen, Chebl and Rios Tuesta, 2011). Improvements in employee productivity: Part time working students are the major employees of Starbucks so it becomes difficult for the company to provide quality services. Thus, Starbucks requires providing training tools for the increment in the productivity of the employees. Improvements in products and stores: Starbucks also need to improve their product line by introducing significant products that will match the critical demands of the customers. Moreover, the company needs to improve the store design so that the customers are more attracted and devise strategies for enhancements of Starbucks experience (George, 2010). Development of customer focused initiatives: The Company to increase the customer footfall needs to employ customer-focused initiatives like introduction of Starbucks loyalty card. Regenerating the brand value : The Company will have to restore the brand value by regaining the emotions of the customers concerning the brand (Cole, 2008). Considering the above issues that Starbucks need to resolve it can be suggested that adoption of lean will be effective. Use of lean will improve the productivity by providing better training tools to the inexperienced employees of Starbucks. The use of the Queuing theory approach within the store will help Starbucks to improve the store design and customer flow. The use of six-sigma approach will help Starbucks to reduce the lead time on the production of coffee and this will help Starbucks to spend more time in connecting with customers. Hence, the usage of the lean six sigma will help Starbucks to effectively reduce the defects rates and also eliminate the waste from the manufacturing process (Furst, 2010). The lean six- sigma process is implemented using five stages namely defining the process that needs to be improved, measure the current process performance, analyze the data ascertained from the measurement, improve the errors within the process and determine control methods in order to improve the process (Antony and Banuelas, 2002). Application of lean six-sigma in Starbucks Starbucks prices products that are costlier than other coffee brands however; the customer loyalty of Starbucks is a result of the high customer satisfaction and pleasurable experience that Starbucks offers (Marksberry, 2011). Define In this phase, the management at Starbucks will define the major issue that needs to be addressed. Here the major issue of Starbucks is to maintain a consistency in the customer experience. With the help of voice of the customer and critical to quality tools, the following elements of customer satisfaction may be identified. Voice of the customer Critical to quality High coffee quality Fast table service Friendly and congenial environment Variety of coffee flavors Avoidance of store smell Avoidance of kitchen noise Soothing store interior colors Comfortable seating arrangements with corner shacks Measure The main objective of this stage in lean six-sigma is to set guidelines for the improvement of the production process. In Starbucks, the measurable factor is customer experience and the organization needs to set guidelines for improvement of the customer experience. Following are the measures that should be taken by the organization (Snee, 2010). Line queuing: The cost of waiting in a line is reduced with the help of effective line queuing methods (Dumitru, 2011). There are four types of waiting line models and Starbucks uses the multi line method for fast and reliable service and thereby can reduce the waiting time of the customer and increase the customer experience. Starbucks has increased the customer ordering process with the help of queuing method. Figure 2 : Proposed Customer ordering process in Starbucks (Source: Tata and Jones, 2011, pp-92) Product quality: The various measurable factors of product quality of Starbucks are namely the product temperature, freshness and consistency in the taste and quality. In case of hot and cold coffee Starbucks can effectively use lean six-sigma to set the temperature level to acceptable upper and lower limits as determined by the Health and Safety regulations in order to provide satisfying customer experience (Martinez and Gitlow, 2011). The product freshness of the coffee and the other food products of Starbucks should be measured by a focus group survey. The freshness of a product depends on the storage life of the product. Starbucks uses an aseptic bottling process where they sanitize the bottle and frees from bacteria so that the coffee products can be stored for a longer period along with taste, smell, texture and flavor. The use of this bottling process has helped Starbucks in gaining customer satisfaction and increase the carry to home service. For maintaining product consistency Starbucks has to maintain coffee texture, consistent preparation method for coffee, coffee flavor mixture, serving temperature and coffee presentation. Shop atmosphere: Comfortable and creative shop atmosphere will also contribute to increase the customer experience in Starbucks. Lena six-sigma identifies the major desirable atmospheric factors namely soothing interior colors, Dim lighting, corner seats, kiosks, room temperature air conditioners and light music. With the help of customer psychological studies and focus group interviews Starbucks will be able to ascertain the factors that needs to be improved to improve the customer experience (Nicoletti, 2013). The psychological study conducted by Starbucks has revealed that adoption of green color in the logo of the company generates a positive sign in the customer experience. The customers perceive the sign as environmental sustainability and the color revive them of stress. Analysis The main purpose of this stage is to determine the major causes of the problems and eliminate the causes to improve the process. By using the lean six-sigma, Starbucks tried to determine the standard product quality elements and standard atmospheric elements that needs to be improved in order to improve the customer experience. Product quality factors Atmosphere quality factors 20 minutes time duration in order line queuing resulting in high waiting time and wastage of time in line queuing 50 watt lighting generates reading problems for customers Slow order completion process Average service time per customer is 25 minutes Use of bulb lighting creates loud environment Hot Coffee served remains hot for only 1 minute suggesting low temperature levels Use of wooden chairs and no sofa or couch available Changes to be made in flavors of Frappucino and Mocha (Paryani, 2012) Brown color in the logo suggests strength and conventionality and prevents uniqueness and connectivity Improve This stage evolves solutions to the problems. The focus is on the most innovative, easy and improved solution. By using the lean six-sigma process Starbucks has implemented the following improvements in order to enhance customer experience. Adoption of multiple line method to decrease the waiting time from 20 minutes to 5 minutes (Eroglu and Hofer, 2011) The coffee served is preserved at an average temperature of around 190F +/- 10F to ensure hotness of the coffee for around 15 to 20 minutes after it has been served The other eatable products should be packaged with a storage life of maximum 3 days to maintain the freshness of the products Starbucks should use florescent tubes of 500 watts in order to create a soothing internal atmosphere (Salah, Rahim and Carretero, 2010). Store interiors should be decorated with couches and sofas, inclusion of wifis, readable lamps on the top of corner seats and should use light shades for the interior colors Control This stage will devise monitoring steps in order to control the success of the implemented steps. Starbucks implemented the following control methods in order to control the customer experience process. Opening of more counters and employee more kitchen staffs in order to reduce waiting time (Ray and Das, 2010) The use of Bunn coffee machine to keep the coffee hot at the time of serving Using First in first out method to clear stock inventory of eatables like Blueberry muffin, Grilled cheese, egg salad sandwich so that freshness can be maintained Use of diagonal and aesthetic store layout and design evaluated by the retail store quality management team Constant upgrading of the color, interiors and store settings and size (Pezziardi, 2010) Conclusions and recommendations The assignment shows the application of the lean six-sigma methodology by Starbucks to increase the customer experience. However, the customers are of the opinion that although lean six-sigma has been successfully reduced the waiting time however, the staffs at Starbucks are in hurry to complete the order and hence are giving less time on customer service. Hence it can be recommended that Starbucks should adopt lean six-sigma however should not make stringent organizational policies that will hamper the process of customer satisfaction. Since Starbucks is a service industry hence fulfilling the gap between customer expectation and customer services should be removed effectively. Hence Starbucks should keep the qualitative aspects in the customer experience although if it adopts the lean six-sigma. Reference list Adebanjo, D., and Mann, R. (2008b). Sustainability of benchmarking networks: A case-based analysis.Total Quality Management Business Excellence, 19(12), 107122. Antony, J. (2007). Six Sigma: a strategy for supporting innovation in pursuit of business excellence. International Journal of Technology Management, 37(1-2), 8-12. Antony, J., and Banuelas, R. (2002). Key ingredients for the effective implementation of Six Sigma program. Measuring Business Excellence, 6(4), 20-27. Augusto Cauchick Miguel, P. and Marcos Andrietta, J. (2010). Outcomes from a descriptive survey of Six Sigma management practices in Brazil.Lean Six Sigma Journal, 1(4), pp.358-377. Basu, R. (2004). Six-Sigma to operational excellence: role of tools and techniques. International Journal of Six Sigma and Competitive Advantage, 1(1), 44-64. Biviji, Y. (2010).Evolving to Six Sigma quality. [S.l.]: Yusuf Biviji. Brati, D. (2011). Six Sigma: A Key Driver for Process Improvement.CIBIMA, pp.1-15. Caudwell, J. (2011). Starbucks in the Stacks.The Serials Librarian, 61(3-4), pp.321-322. Chua, A. and Banerjee, S. (2013). Customer knowledge management via social media: the case of Starbucks.Journal of Knowledge Management, 17(2), pp.237-249. Clarkson, J. and Eckert, C. (2005).Design process improvement. London [U.K.]: Springer. Cole, G. (2008). Grande Expectations: a Year in the Life of Starbucks' Stock20081Karen Blumenthal. Grande Expectations: a Year in the Life of Starbucks' Stock . Loughton: Piatkus 2007.Management Decision, 46(4), pp.673-675. Dahm, M. (2011). Mehr Effizienz mit Lean Six Sigma.Bankmagazin, 60(12), pp.28-30. Dumitru, (2011). Optimization of Coaching Using Six Sigma.Journal of Social Sciences, 7(3), pp.319-325. Eroglu, C. and Hofer, C. (2011). Lean, leaner, too lean? The inventory-performance link revisited.Journal of Operations Management, 29(4), pp.356-369. Furst, P. (2010). Lean Six Sigma innovative safety performance management.Injury Prevention, 16(Supplement 1), pp.A16-A16. George, M. (2010).The lean six sigma guide to doing more with less. Hoboken, N.J.: John Wiley Sons. Hu, B. and Tian, Y. (2011). Six Sigma Applied in Inventory Management.AEF, 1, pp.355-359. Kalnins, A. and Stroock, L. (2011). Pouring Israel into a Starbucks Cup.Cornell Hospitality Quarterly, 52(2), pp.135-143. Krajewski, L., Ritzman, L. and Malhotra, M. (2010).Operations management. Upper Saddle River, N.J.: Prentice Hall. Lagrosen, Y., Chebl, R. and Rios Tuesta, M. (2011). 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Lean Six Sigma getting better all the time.Lean Six Sigma Journal, 1(1), pp.9-29. Tata, R. and Jones, G. (2011). Six Sigma culture as a management principle.Transfusion, 51(7pt2), pp.1604-1608. Vemic- Djurkovic, J. and Maric, R. (2010). The influence of human resource management on improvement of business ethics.Perspectives of Innovations, Economics and Business, pp.77-79. Zhang, X. (2011). Communicating Coffee Culture through the Big Screen: Starbucks in American Movies.Comparative American Studies, 9(1), pp.68-84.